WHAT WE OFFER...

24X7 TECHNICAL SUPPORT

Continuous human response to customer assistance: 

    • Phone support
    • Email Response

World-class technical support methodology:

    • Troubleshooting
    • Problem tracking, reporting, statistics and analysis
    • Escalation
    • Problem resolution

MANAGED SERVICES

Managed Services provide organizations with business-focused services that optimize operations, manage risk and deliver measurable value from technology, providing Proactive Services.

Services Offerings:

    • IT Monitoring Services
    • Network Device Management
    • Managed Remote Access
    • Consulting, Audit & Professional Services

NETWORK INTEGRATION

  • Project Management
  • Analysis of Requirements
  • Network Design
  • Systems and Technology Integration
  • Site Surveys and Audits
  • Technology Staging and Deployment
  • Installation
  • Acceptance Test
  • Documentation
  • Training

PROJECT MANAGEMENT

The teams are involved early in the project to help define the scope of works, roles and responsibilities and plan the project with the customers. Makes recommendations for solutions to project issues in a timely manner guiding the project team to make the right decisions.

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